Shipping & Returns
Standard delivery services:
Monday to Friday (order up to 5pm or by 12pm for same day despatch):
Standard delivery 1-3 working days.
Purchases above £150 (excluding VAT) are free delivery, purchases below £150 (excluding VAT) cost £12.00 (inc VAT) in delivery fees.
Additional delivery services:
Guaranteed Next working day (Monday – Friday):
£18.00 (inc VAT) delivery fee
Saturday Delivery – please call for price.
Delivery times may take longer to anywhere other than UK mainland. Please allow 1-3 working days.
All prices quoted are ex-works and a delivery charge will be made to UK mainland addresses (excluding the Channel Islands, Isle of Man, Scottish Highlands and Northern Island. On all orders outside UK mainland delivery will be charged at cost. Alternatively, customers can nominate their own freight company to collect from us.
On some products, we offer the option to order an item in advance if it’s not in stock at the time, but we know that more stock is on its way and we will let you know the date we expect delivery to be available on the site. If you purchase two or more products at a time, they may have different availabilities and methods of delivery, in which case you may receive your items individually as soon as they become available.
We do everything we can to ensure our delivery times are met but sometimes delays do occur with deliveries to the Scottish Islands and during peak ordering periods. We will let you know if we become aware of any unexpected delays.